Customer Service

Customer Lobby

Customer Service
customerlobby.com
GitHub

Repeat Customer & Reviews Software. We are currently in the process of building a couple of services that use elixir. Berkeley, CA, USA.

Elevio

Customer Service
elev.io
GitHub

We build contextual and predictive help for site and app owners so their customers can help themselves. We use Elixir for handling small data, orchestrating background jobs and messaging. We are based in sunny Melbourne, Australia.

HiOperator

Customer Service
hioperator.com

Customer support as-a-service. Think of us like AWS for customer service. We scale companies phone, chat or email support. YC-S16.

LiveHelpNow

Customer Service
livehelpnow.net
GitHub

Customer service software featuring chat, ticket, knowledge base and callback systems. Elixir will drive our entire system in the near future, but runs a majority of our software now. We are based in Bethlehem, PA, USA

Palar Support

Customer Service
palar.support
GitHub
Remote and San Francisco, CA, USA

On-demand technical support for startups and agencies. Using Elixir in a few backend services and internal tools.

Hiring!

Podium

Customer Service
podium.com
medium.com/podium-engineering
GitHub
Lehi, UT, USA
All Roles

Podium is an Interaction Management™ platform enabling 30,000+ businesses to communicate more effectively. We’ve run Elixir in production since 2016, constantly seek passionate engineers to help us modernize local business.

Statuspal

Customer Service
statuspal.io
GitHub
Berlin, Germany

Statuspal makes it easy for you to communicate your app/service status to your customers, providing hosted & open source status pages manager written in Elixir + Phoenix.

StellaService

Customer Service
stellaservice.com
GitHub
NYC, USA

We build products that optimize front-line team performance, gather feedback and insights and improve customer experiences across contact centers and stores. Now hiring (Q3 for Q4 ‘17) Elixir engineers for new product development. Based in NYC, USA.

Zenloop

Customer Service
zenloop.com/
GitHub

Collect and analyze feedback, using Net-Promoter-Score (NPS). Most of the backend is Elixir and Phoenix. Based in Berlin, Germany.